Privacy and Data Collection Policy

Experience the Grampians collects personal information you provide to us so we can provide you with the products and services you request. If you do not provide all the personal information we require, we may be unable to provide these products and services to you. Information collected by either Experience the Grampians will belong to the Group.

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Experience the Grampians may disclose personal information about you to the following types of entities to assist us in the operation of our business or where consent is provided by you.​

• Any industry body, tribunal, court or otherwise in connection with any complaint regarding our services

• Any person where we are required by law to do so

• Any of our associates, related entities or contractors

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Social Media

Experience the Grampians may engage with customers or prospective customers through social media channels such as Facebook, Youtube, Instagram etc, however no personal information is collected by us through these channels, unless explicit consent is provided by you.

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Opting Out of Marketing and Promotions

If a person no longer wishes to receive Experience the Grampians newsletters and promotional communications, he or she can opt out of receiving them by call or by emailing info@experiencethegrampians.com.au at any time.

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When an opt-out request is made your details are marked in our database with an unsubscribe 'flag' so that you do not receive further direct marketing from us. If we know your postal address it will be added to a suppression list to be excluded from any future posted direct marketing.

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Security and Privacy

Experience the Grampians  takes every precaution to protect the confidentiality and security of the personal information of Website visitors, prospective clients and clients. These measures are designed to protect visitor and client information from loss, misuse or unauthorized alteration.

Using physical, electronic and procedural safeguards, we restrict access to such personal information to only those employees with a “need-to-know” for business purposes.

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